Augment your existing design team with our expertise.

Don't have a design team? We're here to help.

Talk to user experience & user interface experts

Each plan lets you schedule a number of phone consultations with a UX expert on a monthly basis. Consultations are peer-review critiques of a design document your team has created. Usually consultations can be scheduled within 48-hours notice, to provide you with on-demand access to a UX expert.

Bringing fresh perspective, without the politics

Avoid the "that's how we've done it before" trap. You're not only getting the benefit of extra hands, but also benefit from knowledge of our experts working with a variety of businesses, and an outside perspective that can be extremely beneficial to an organization.

If you want a vendor, we're not a fit... if you want an alliance, let's talk.

Get flat fee rates on design document review

Simple rates for reviewing your design documents:

  • 1-10 page documents: included
  • 11-15 page documents: $39
  • 16-25 page documents: $99
  • 26+ page documents: Contact us to discuss

An immediate need, with lasting relationships

Results oriented with highly qualified user experience experts, while benefiting from an enhanced level of neutrality and less politicizing of activities and issues. Our temporary augmentation of your team may offer the perfect solution.

Peer-review on Design Documents

A few examples include, but are not limited to:

Project / Business Requirements
Agile / Scrum User Stories
Wireframes
Customer Journey Maps
Personas
Usability Research Reports

6 Agile, Scalable Subscription Plans

Sign up risk-free, cancel at any time, and start building relationships with UX experts you can trust.

Starter Plan

Pre-Paid UX Design Help for any design issue.

  • One (1) 30-minute consultation per month on user experience design matters.
  • Includes peer-reviews of a design document (up to 10 pages), or app interface.
  • No hourly fees or surprises.
12 months

$67.00

per month
6 months

$78.00

per month

Sign Up Now

Basic Plan

Pre-Paid UX Design Help for any design issue.

  • Two (2) 30-minute consultations per month on user experience design matters.
  • Includes peer-reviews of a design document (up to 10 pages), or app interface.
  • No hourly fees or surprises.
12 months

$126.00

per month
6 months

$150.00

per month

Sign Up Now

Premier Plan

Pre-Paid UX Design Help for any design issue.

  • Three (3) 45-minute consultations per month on user experience design matters.
  • Includes peer-reviews of a design document (up to 10 pages), or app interface.
  • No hourly fees or surprises.
  • Save 10% on any other consulting & coaching services (such as on-site consultations, private workshops).
12 months

$269.00

per month
6 months

$323.00

per month

Sign Up Now

Advantage Plan

Pre-Paid UX Design Help for any design issue.

  • Fifteen (15) 30-minute consultations per month on user experience design matters.
  • Includes peer-reviews of a design document (up to 10 pages), or app interface.
  • No hourly fees or surprises.
  • Save 15% on any other consulting & coaching services (such as on-site consultations, private workshops).
12 months

$894.00

per month
6 months

$1,072.00

per month

Sign Up Now

Project Advisory Plan

Pre-Paid UX Design Help for one (1) of your organization's projects.

  • Ten (10) 60-minute consultations on new or recurring user experience design matters, of a specific project.
  • Includes peer-reviews of a project design document (up to 10 pages), or app interface.
  • No hourly fees or surprises.
  • Save 25% on any other consulting & coaching services (such as on-site consultations, private workshops).
12 months

$1,179.00

per month
6 months

$1,418.00

per month

Sign Up Now

Team Augmentation

Grow efficiently without the overhead... scalable on-demand

  • On-site and Remote/Virtual consulting options are available.
  • Daily and Weekly meeting participation options are available.
  • Hourly consulting packages are available.
  • Private workshops & brainstorming sessions are available.
Rates are in US Dollars.

Looking to have a UX Expert draft design documents for you?

  • Need professional design documents for an investor presentation?
  • Need clearly defined design documents to solicit a RFP / RFQ from a software/programming development agency?
  • Having difficulty communicating a vision and direction for your project or product?
  • Need assistance translating business requirements into a format for a software/programming development team?

We're here to help. We can generate for you:

Additional Services

Research

Research

Usability Research Study (Remote)

Packaged offering of remotely moderated usability research studies. You provide the participants and we'll help you validate your product/app design through industry-proven research methodology.

  • Planning & Preparation
    • Initial Consultation Discussion (1 hour meeting)
    • Draft of Study Scenarios (includes up to 1 revision, after 1st draft prepared)
    • Walkthrough of Scenarios (1.5 hour meeting)
    • Schedule Participant Sessions
  • Conduct Study Sessions
    • Each participant session to be up to 45 minutes (using either Skype or Google Hangouts)
  • Debrief & Analysis
    • Debrief Meeting (1 hour meeting)
    • Report [outline listed below]:
      a) Executive Summary
      b) Data about the Participants
      c) Research Findings Summary
      d) Usability Issues List with Severity Rankings

This package does not include Participant Recruiting. Study sessions with participants to be conducted remotely. Processed video recordings and transcripts not included. Participant compensation not included, but highly recommended. Scheduled on a first-come, first-serve availability.

Three (3) Participants

$1,786

per study
Five (5) Participants

$2,857

per study

Request & Purchase Inquire

Research

Usability Research Study (Onsite)

Packaged offering of onsite, moderated usability research studies. You provide the participants and we'll help you validate your product/app design through industry-proven research methodology.

  • Planning & Preparation
    • Initial Consultation Discussion (1 hour meeting)
    • Draft of Study Scenarios (includes up to 1 revision, after 1st draft prepared)
    • Walkthrough of Scenarios (1.5 hour meeting)
    • Schedule Participant Sessions
  • Conduct Study Sessions
    • Each participant session to be up to 45 minutes (location to be determined during Planning & Preparation)
  • Debrief & Analysis
    • Debrief Meeting (1 hour meeting)
    • Report [outline listed below]:
      a) Executive Summary
      b) Data about the Participants
      c) Research Findings Summary
      d) Usability Issues List with Severity Rankings

This package does not include Participant Recruiting. Study sessions with participants to be conducted at an onsite location, expenditures for room location as well as travel to be additionally quoted and billed. Processed video recordings and transcripts not included. Participant compensation not included, but highly recommended. Scheduled on a first-come, first-serve availability.

Three (3) Participants

$2,500

per study*
Five (5) Participants

$4,047

per study*
*plus expenditures for room location as well as travel & lodging for study moderator, if needed.

Request & Purchase Inquire

Research

UX Design Audit

(aka Heuristic Evaluation / Expert Review)
  • Planning & Preparation
    • Initial Consultation Discussion (1 hour meeting)
    • Approval of Heuristics/Criteria (includes up to 1 revision, after 1st draft prepared)
  • Conduct Study Sessions
    • Heuristic Evaluation / Expert Review using agreed upon Heuristics/Criteria
  • Debrief & Analysis
    • Debrief Meeting (1 hour meeting)
    • Report [outline listed below]:
      a) Executive Summary
      b) Approved Heuristics/Criteria
      c) Evaluation descriptions with Usability Severity Rankings

Scheduled on a first-come, first-serve availability.

$894

per evaluation

Request & Purchase Inquire

Research

Usability Research - Participant Recruiting

We'll help recruit participants for a usability study.

  • Planning & Preparation
    • Initial Consultation Discussion (1 hour meeting)
    • Review and agree upon a target audience / demographic for participants
  • Recruit for Participants
    • Provide you with a list of participants, mini-profiles, and contact information.

Participant compensation not included, but highly recommended. Scheduled on a first-come, first-serve availability. Not responsible for participant availability.

Three (3) Participants

$1,072

Five (5) Participants

$1,786

Request & Purchase Inquire

Private Brainstorming Workshop

Design-Thinking workshops custom-tailored for your team, ranging from product strategy innovation, to design-thinking brainstorming, to user-centered problem solving.

  • Planning & Preparation
    • Initial Consultation Discussion (1 hour meeting)
    • Draft of Agenda & Brainstorming Activities Outline (includes up to 1 revision, after 1st draft prepared)
  • Host Workshop
    • Host and faciliate Workshop
      (Half-day: 4 hour workshop; Full-day: 8 hour workshop)

This package does not include expenditures for room location. Travel and lodging, if needed, to be additionally quoted and billed. Scheduled on a first-come, first-serve availability.

One (1) Half-day

$1,548

per workshop*
One (1) Full-day

$2,262

per workshop*
*plus expenditures for room location as well as travel & lodging for workshop facilitator, if needed.

Request & Purchase Inquire

Wireframing

Weekly subscription for generating Wireframing documents. Just as architectural blueprints serve for constructing a building, wireframes serve as a visual simulation representing the skeletal framework of an interface. Low-fidelity wireframes are digital documents resembling rough sketches, to reflect the level of maturity of ideas or concepts.

  • Unlimited number of wireframing documents
  • Unlimited number of wireframe pages per document
  • Unlimited number of revisions / iterations
  • Deliverable: PDF created using either Balsamiq Mockups or Adobe Illustrator.
Five (5) hours

$340

per Week
Ten (10) hours

$656

per Week
Fifteen (15) hours

$929

per Week
Twenty (20) hours

$1,215

per Week
Thirty (30) hours

$1,786

per Week
Rates do not include meetings or consultations.

Request & Purchase Inquire

Rapid Prototyping

Weekly subscription for having your ideas come to life in an agile, iterative manner with rapid prototyping (web front-end development). Increase quality by focusing prototypes on both business problems and end-user needs, rather than technical implementation. Mitigate risk by iterative working through key aspects of a system.

  • Unlimited number of rapid prototypes
  • Unlimited number of revisions / iterations
  • Deliverable: a combination of HTML, CSS, and JavaScript (depending on the prototype).
Five (5) hours

$340

per Week
Ten (10) hours

$656

per Week
Fifteen (15) hours

$929

per Week
Twenty (20) hours

$1,215

per Week
Thirty (30) hours

$1,786

per Week
Rates do not include meetings or consultations.

Request & Purchase Inquire

All pricing rates are in US Dollars.

Connect with UXSubscription on Social Media

Partnerships & Memberships

Esri - Partner Network: Silver
Esri Federal Small Business Specialty
LiquidWeb - Partner Program Member

Partnership Opportunities


Common Questions

for the UXSubscription.com subscription plans

Please review prior to your first scheduled consultation.

What types of file formats are accepted for document reviews?

Related to the "Starter Plan," "Basic Plan," "Premier Plan," "Advantage Plan," and "Project Advisory Plan," the following file formats are accepted:

  • PDF (Acrobat Reader document)
  • PNG (image)
  • JPG (image)
  • JPEG (image)
  • MS Word (word processor document)
  • MS PowerPoint (slide presentation document)

How are the consultations conducted?

The Client can select one of the following options:

  • Phone
  • Skype
  • Google Hangouts

Who sets the agenda for the consultations?

The Client is given the opportunity to set the agenda for discussions during the consultations. We ask that the design document is send by e-mail or file-sharing at least twenty-four (24) hours in advance of the scheduled consultation.

We recommend that you prepare for the consultation: At the beginning of the consultation the Consultant will ask you what you hope to achieve with the information received from the consultation. Your response will serve as a guide for the kind of information the Consultant will provide. To potentially receive the most out of your consultation, we encourage you to collect your thoughts in advance and have any relevant notes or documents easily accessible.

How many people can participate in a consultation?

There is not a limit, but please don't all talk a once.

What is the minimum time in advance needed for scheduling?

Usually a minimum of 48-hours (2-days) of advance notice is needed for scheduling.

What is the scheduling availability?

The consultation scheduling will be provided on a best efforts basis only. Reoccurring consultations cannot be guaranteed to occur during the same time spanning across multiple days.

How far in advance can I schedule?

You can schedule as far in advance as you would like, within the term of your subscription plan. We will make best efforts to honor those scheduled days and times. Within thirty-six (36) hours in advance, we will send a reminder and confirmation e-mail notification for each of your scheduled consultations.

Do my unused consultations rollover from month to month?

Limited-time, Introductory Offer: Unused consultations will rollover from month to month. We know somethings things get busy. Unused consultations will expire at the end of a subscription term, unless the subscription is renewed prior to it's term end date then the unused consultations can rollover.

No, it's simply a "use it or lose it" – the consultations must be scheduled by your monthly anniversary date or forfeit the consultations for that month. If scheduling attempts are made but a scheduling conflict arises, we reserve the right to make an exception.

What are the accepted methods of payment?

Each monthly term will be pre-paid with a valid credit card using our online store / ecommerce. Most major credit cards are accepted. Payment by check will also be accepted, however scheduled consultations will not begin until payment has been received.

What is the cancellation policy?

Sign up risk-free and cancel at any time by e-mail or phone (Toll Free 1-888-984-5851) with no further obligation.

Nothing in the subscription plan for consultation services obligates either party to proceed with any transaction between them, and each party reserves the right, in its sole discretion, to terminate the discussions contemplated by the consulting services concerning the business opportunity, if any, and to cease further disclosures, communications, or other activities under this subscription plan for consultation services on written notice to the other party. Any commitment to proceed with a transaction will be set forth in a separate agreement signed by the parties.

What are the results from the consultations?

All information discussed during the consultation services is provided "AS IS." Neither the Consultant nor Client makes any warranties, express, implied, or otherwise, regarding the accuracy, completeness, or performance of any such information.

NO ASSURANCE OF RESULTS. The Consultant cannot and does not guarantee the results (including, without limitation, their nature and/or economic or commercial value or utility) of the consultation services to be performed as part of each consultation. The consultation services will be provided on a best efforts basis only. Both the Consultant and Client agree that any and all risks of these consultation services shall be and remain those of the Client. Whether or not the recommendations, advice, and/or suggestions are successful or accomplishes the results contemplated by the consultation services, the Client shall remain obligated to pay to Garofalo Enterprises, Inc. all sums set forth in the selected subscription plan, and Garofalo Enterprises, Inc. shall be entitled to retain any and all of the sums paid to it by the Client; provided, however, that the Client' s legal or equitable remedies shall not be limited if the Consultant breaches any of its obligations under this Agreement of the consultation services.

LIMITATION OF LIABILITY. Notwithstanding anything to the contrary in this Agreement of the consultation services, in no event will either Party be liable for any indirect, punitive, special, incidental, or consequential damages in connection with or related to this Agreement (including loss of profits, use, data, or other economic advantage); provided, however, the FORCE MAJEURE section shall not apply if the breach is caused by a Party's willful or reckless actions.

INDEMNIFICATION.
(a) Of Client by Consultant. The Consultant shall indemnify and hold harmless the Client and its officers, members, managers, employees, agents, contractors, sublicensees, affiliates, subsidiaries, successors, and assigns from and against any and all damages, liabilities, costs, expenses, claims, and/or judgments, including, without limitation, reasonable attorneys' fees and disbursements (collectively, the "Claims") that any of them may suffer from or incur and that arise or result primarily from (i) any gross negligence or willful misconduct of the Consultant arising from or connected with Consultant's carrying out of its duties under this Agreement, or (ii) the Consultant's breach of any of its obligations, agreements, or duties under this Agreement.
(b) Of Consultant by Client. The Client shall indemnify and hold harmless the Consultant from and against all Claims that it may suffer from or incur and that arise or result primarily from (i) the Client's operation of its business, (ii) the Client's breach or alleged breach of, or its failure or alleged failure to perform under, any agreement to which it is a party, or (iii) the Client's breach of any of its obligations, agreements, or duties under this Agreement; provided, however, none of the foregoing result from or arise out of the actions or inactions of the Consultant.

FORCE MAJEURE. Except for the payment of monies due, if the performance of either Party's obligation under this Agreement is prevented, restricted, or interfered with by reason of casualty, accident, fire, strikes or labor disputes, inability to procure materials or components, power or supplies, war or other violence, any law, order, proclamation, regulation, ordinance, demand or requirement of any government agency or intergovernmental body, or any other act, circumstance, or condition whatsoever beyond the reasonable control of such Party, the Party so affected, on giving notice to the other Party, shall be excused from such performance to the extent of such prevention, restriction, or interference.

NO IMPLIED WAIVER. The failure of either Party to insist on strict performance of any covenant or obligation under this Agreement, regardless of the length of time for which such failure continues, shall not be deemed a waiver of such Party's right to demand strict compliance in the future. No consent or waiver, express or implied, to or of any breach or default in the performance of any obligation under this Agreement shall constitute a consent or waiver to or of any other breach or default in the performance of the same or any other obligation.

What are the confidentiality and publicity policies for the consultation services?

During the subscription plan term and for a period of two (2) year thereafter, both the Consultant and Client shall retain in confidence and not disclose to any third party Confidential Information obtained from the other party pursuant to the subscription of the consultation services. "Confidential Information" means any of the Party's proprietary information, technical data, trade secrets, or know-how, including, but not limited to, research, product plans, products, services, customer lists, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances, or other business information disclosed to one Party by the other, either directly or indirectly. Neither Party will use Confidential Information except for the express purpose of performing this Agreement. The Consultant may use the Confidential Information to the extent necessary for negotiations, discussions, and consultations with Client personnel or authorized representatives or for any other purpose the Client may hereafter authorize in writing.

Client expressly gives authorization to Consultant (Garofalo Enterprises, Inc.) to use branding information, including but not limited to, Client name, Client likeness, and Client image, for commercial and advertising purposes.

What are the policies for the intellectual property, ownership rights, future products, and residuals?

Let's keep this as mutual as possible.

OWNERSHIP RIGHTS. Each party acknowledges that the Confidential Information is, and at all times will be, the Disclosing Party's sole property, even if suggestions made by a Receiving Party are incorporated into the Confidential Information. Neither party obtains any rights, by license or otherwise, in the other party's Confidential Information. Neither party solicits any change in the other party's organization, business practice, service, or products, and the disclosure of the Confidential Information may not be construed as evidencing any intent by a party to purchase any products or services of the other party or as an encouragement to expend funds in development or research efforts. The Confidential Information may pertain to prospective or unannounced products. Neither party may use the other party's Confidential Information as a basis on which to develop or have a third party develop a competing or similar plan or undertaking.

FUTURE PRODUCTS; RESIDUALS. The confidentiality terms of this agreement do not limit either party's right to develop or acquire products independently without use of the other party's Confidential Information. Further, each party may use for any purpose the residuals resulting from access to or work with the other party's Confidential Information. However, neither party may disclose the other party's Confidential Information except as expressly permitted under this agreement. The term "residuals" means information in intangible form that is retained in memory by people who have had access to the Confidential Information, including ideas, concepts, know-how, or techniques contained in that Confidential Information. Neither party is required to limit or restrict the assignment of such persons or to pay royalties for any work resulting from the use of residuals. This section does not give either party a license under the other party's copyrights or patents.

What if a disagreement or dispute arises?

The Consultant and Client will first attempt in good faith to negotiate a resolution to any and all disputes between the parties arising out of or related to the consultation services. All unscheduled and scheduled consultation services will be paused until the dispute is resolved. Any dispute that is not resolved in this manner within twenty (20) business days from the receipt of notice of such dispute will be escalated to a Director at Garofalo Enterprises, Inc., and a principal, partner, or senior officer at Client for a final attempt to resolve the dispute through good faith negotiations. If after escalating the dispute to the foregoing levels of management, the dispute is not resolved within ten (10) business days, the dispute will be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules by an arbitrator familiar with software contracts and the software industry. The final selection of an arbitrator will be agreed upon in writing by the Parties. In the event the Parties cannot agree upon the choice of an arbitrator, each Party will appoint one (1) individual representative and the two (2) Party representatives will, between themselves, choose an arbitrator. The arbitration is to be conducted in the County of San Bernardino, California. The arbitrators are to apply California law without regard to choice of laws principles. Each Party will submit to any court of competent jurisdiction for purposes of the enforcement of any award, order, or judgment. Any award, order, or judgment pursuant to such arbitration shall be deemed final and shall be entered and enforced in any court of competent jurisdiction.

We reserve the right to change these Common Questions without notice, other than by posting the changes here on the Garofalo Studios web site. Last modified 20-April-201715-November-2016.
Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.


Garofalo Studios
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