Portfolio
ResLife Portal - Summer 2017
Customer-Requested Enhancements
Based upon feedback received from prospective customers considering to purchase a paid subscription, their operations model had changed from being community / social oriented to being educational/curriculum oriented. The system had been primarily focused on a community / social model.
- Based upon feedback received from prospective customers considering to purchase a paid subscription, their operations model had changed from being community/social oriented to being educational/curriculum oriented.
- The system had been primarily focused on a community/social model.
Challenge
- Introduce new capabilities to support customers using the newer educational / curriculum model, as well as customers still using the community / social model.
Solution
- From comparing workflows and example documents (forms & reports) provided by potential customers, identified that the two models were similar but used different terminology. Added configuration options.
- Although, two key differences were discovered, decided to design as add-on extensions to work in conjunction with existing functionality.
Deliverables
- User Research (Informal Interviews)
- Workflow Comparison
- Wireframing
- Information Architecture
- Interaction Design
- Rapid Prototyping (HTML/CSS/jQuery)
- Production Front-end Development
